Insurance Specialist - Phoenix

Company: AO Globe Life
Your Application: You have not applied yet. Apply or Refer for rewards
Location: Phoenix, USA
Allows working from home: Yes
Employer Email: *********@*******.com (View email)
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JOB DESCRIPTION



Requirements:



Join ao: your gateway to remote success and unleashed potential! Fully remote



Are you ready to embark on an extraordinary journey with ao Experience the power of 100% remote work, incredible growth opportunities, and unparalleled mentorship from world-class leaders. Ao wants you to be part of our exceptional team!



We are seeking overachievers who excel in building strong working relationships and delivering exceptional client experiences. If you pride yourself on your outstanding self-determination and have an unwavering desire to grow within your career, this is the perfect opportunity for you.



Indulge in our enticing company incentives:



Picture yourself on incentive trips to breathtaking destinations like cabo, tulum, vegas, and cancun, alongside top leaders who inspire greatness.

Unlock the chance to win incredible prizes, including jeep wranglers, mac book pros, and unforgettable airbnb getaways.

Embrace the freedom of working remotely, giving you the flexibility to truly work from anywhere.

Take advantage of weekly training calls that sharpen your skills and keep you ahead of the curve.

Preferred qualifications:



Possess excellent communication skills, including active listening and effective problem-solving.

Thrive in a learning environment, adapting and adjusting seamlessly to new situations.

Excel both as a team player and an independent contributor.

Showcase an unwavering work ethic and an insatiable drive to succeed.

To be considered, please submit your contact information along with an updated copy of your resume for our review.



In line with our commitment to community wellness, all interviews will be conducted via zoom video conferencing, ensuring the safety and convenience of all applicants.



Join ao and unlock your true potential. Let's embark on a remote journey of success together!



Responsibilities:



Effective communication skills:

Excellent verbal and written communication skills.

Ability to convey information clearly and concisely.

Active listening skills to understand customer needs.

Empathy and patience:

Demonstrates empathy towards customers' concerns and challenges.

Maintains patience, especially when dealing with frustrated or upset customers.

Product/service knowledge:

Thorough understanding of the products or services offered.

Ability to provide accurate and detailed information to customers.

Problem-solving skills:

Strong analytical and problem-solving abilities.

Capacity to think on the spot and provide timely solutions.

Time management:

Efficiently manages time to handle customer inquiries promptly.

Balances multiple tasks while maintaining service quality.

Positive attitude:

Maintains a positive and professional demeanor.

Fosters a positive customer experience through attitude and language.

Adaptability:

Flexibility to adapt to changing customer needs and situations.

Openness to learning about new products, services, and processes.

Team collaboration:

Ability to collaborate with colleagues to resolve customer issues.

Shares information and insights to improve overall customer support.

Conflict resolution:

Skillful in managing and resolving conflicts with customers.

Can turn negative experiences into positive outcomes.

Technical proficiency:

Familiarity with relevant software and tools for customer support.

Ability to navigate and utilize customer relationship management (crm) systems.

Attention to detail:

Pays close attention to customer requests and ensures accuracy in responses.

Records and documents information thoroughly.

Professionalism:

Maintains a professional appearance and conduct.

Upholds company values and policies.

Continuous improvement:

Willingness to learn and adapt based on feedback.

Strives for continuous improvement in customer service skills.

Cultural sensitivity:

Awareness and respect for diverse cultural backgrounds.

Adapts communication style to suit different customer demographics.

Customer feedback management:

Actively seeks and welcomes customer feedback.

Utilizes feedback for personal and team improvement.




JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: USD 75,000.00 - 125,000.00 Yearly
Positions available: 50


JOB REQUIREMENTS
Minimal experience: No experience
Languages: English Advanced
Minimum required education: High School
Gender: Indistinct
Computer skills: Microsoft Word



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