Customer Service Representative | 3+ Years of Experience - San Francisco
Customer Service Representative | 3+ Years of Experience - San Francisco
Job Title: | Customer Service Representative | 3+ Years of Experience |
Company: | Venture Smarter |
Other Job Openings at the Company: | The company has other active jobs (5) |
Your Application: | You have not applied yet. Apply or Refer for rewards |
Location: | San Francisco, USA |
Salary: | USD 5,500.00 - 6,500.00 Monthly |
Allows working from home: | Yes |
Published: | 4 days ago |
ID: | 392173985 |
Employer Email: | *********@*******.com (View email) |
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Requirements:
- • High school diploma or equivalent; bachelor's degree in a related field is a plus
- • Previous experience in customer service, sales, or a similar role, preferably in a tech or consulting industry
- • Excellent communication, interpersonal, and listening skills, with the ability to communicate effectively with diverse customers and stakeholders
- • Proficient in Microsoft Office and CRM software, such as Salesforce, HubSpot, or Zendesk
- • Ability to work in a fast-paced, dynamic, andbr and customer-oriented environment, and adapt to changing needs and expectations
- • Ability to work independently and as part of a team, and manage multiple tasks and priorities
- • Attention to detail, accuracy, and quality, with a problem-solving and customer-centric mindset
Responsibilities:
- • Answer incoming calls and emails from customers and respond to their questions and concerns
- • Provide information about our products and services, such as features, benefits, pricing, and availability
- • Process orders, payments, refunds, and returns, and update customer records accordingly
- • Resolve customer issues and complaints, or escalate them to the appropriate department or manager
- • Collect and record customer feedback and suggestions, and share them with the relevant teams
- • Maintain a high level of customer satisfaction and loyalty,
- • Follow up with customers when necessary
- • Collaborate with other customer service representatives and teams to ensure consistent and quality service delivery
- • Stay updated on our products and services, policies and procedures, and industry trends and best practices
Benefits:
- • Earn up to $5,500 per month (depends on experience) as Customer Service Representative at Venture Smarter, your trusted partner in navigating the complex landscape of business growth and transition
- • As a Customer Service Representative, you will be the first point of contact for our clients and customers
- • Provide them with information, assistance, and support regarding our products and services
- • Handle customer inquiries, complaints, and feedback through various channels, such as phone, email, chat, and social media
JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: USD 5,500.00 - 6,500.00 Monthly
Positions available: 3
JOB REQUIREMENTS
Minimal experience: Unspecified
Gender: Indistinct
Requirements:
- • High school diploma or equivalent; bachelor's degree in a related field is a plus
- • Previous experience in customer service, sales, or a similar role, preferably in a tech or consulting industry
- • Excellent communication, interpersonal, and listening skills, with the ability to communicate effectively with diverse customers and stakeholders
- • Proficient in Microsoft Office and CRM software, such as Salesforce, HubSpot, or Zendesk
- • Ability to work in a fast-paced, dynamic, andbr and customer-oriented environment, and adapt to changing needs and expectations
- • Ability to work independently and as part of a team, and manage multiple tasks and priorities
- • Attention to detail, accuracy, and quality, with a problem-solving and customer-centric mindset
Responsibilities:
- • Answer incoming calls and emails from customers and respond to their questions and concerns
- • Provide information about our products and services, such as features, benefits, pricing, and availability
- • Process orders, payments, refunds, and returns, and update customer records accordingly
- • Resolve customer issues and complaints, or escalate them to the appropriate department or manager
- • Collect and record customer feedback and suggestions, and share them with the relevant teams
- • Maintain a high level of customer satisfaction and loyalty,
- • Follow up with customers when necessary
- • Collaborate with other customer service representatives and teams to ensure consistent and quality service delivery
- • Stay updated on our products and services, policies and procedures, and industry trends and best practices
Benefits:
- • Earn up to $5,500 per month (depends on experience) as Customer Service Representative at Venture Smarter, your trusted partner in navigating the complex landscape of business growth and transition
- • As a Customer Service Representative, you will be the first point of contact for our clients and customers
- • Provide them with information, assistance, and support regarding our products and services
- • Handle customer inquiries, complaints, and feedback through various channels, such as phone, email, chat, and social media
JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: USD 5,500.00 - 6,500.00 Monthly
Positions available: 3
JOB REQUIREMENTS
Minimal experience: Unspecified
Gender: Indistinct
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